University Catalog 2026-2027

Department of Information Technology, Analytics and Operations

Overview

The ITAO Department serves as a hub for innovation and impact at the intersection of information technology, business analytics, and operations and supply chain management. Guided by NC State University’s motto, “Think and Do,” we combine rigorous analytical thinking with hands-on, real-world application. We equip students and professionals with the tools to harness and analyze data, optimize processes, and design technology-driven solutions to complex business challenges. Through cutting-edge research, experiential learning, and strong industry engagement, we prepare future leaders to drive smarter decisions, operational excellence, and resilient, sustainable supply chains in a rapidly evolving global economy.

Contact

Department of Information Technology, Analytics and Operations
Poole College of Management
1300 Nelson Hall
Raleigh, NC 27695
Phone: 919.515.5565
Website

Sebastian Heese
Department Head
Owens Distinguished Professor of Supply Chain Management

Faculty

Department Head

  • Sebastian Heese, Department Head and Owens Distinguished Professor

Directors

  • Brian Brosnan, Director of the Supply Chain Resource Cooperative
  • Rob Handfield, Executive Director of Supply Chain Resource Cooperative and Bank of America University Distinguished Professor
  • Kristin Siebenaler, Director of the Business Analytics and AI Initiative

Program Manager

  • Tyler Ellis, Program Manager, Business Analytics and AI Initiative & Supply Chain Resource Cooperative

Professors

  • Rob Handfield, Executive Director of Supply Chain Resource Cooperative and Bank of America University Distinguished Professor
  • Sebastian Heese, Owens Distinguished Professor
  • Maria Mayorga, Goodnight Distinguished Chair in Operations Research and Director of Operation Research (joint appointment)
  • Bill Rand, McLauchlan Distinguished Professor (joint appointment)

Associate Professors

  • Julie Earp
  • Eda Kemahlioglu-Ziya
  • Tim Kraft
  • Onkar Malgonde
  • Shawn Mankad
  • Jeffrey Stonebraker
  • Don Warsing, MBA Faculty Director

Professor of Practice

  • Brian Brosnan, Director, Supply Chain Resource Cooperative
  • Sherry Fowler
  • Wayne Thompson

Teaching Professor

  • Sarah Khan

Teaching Assistant Professors

  • Donnie Hale
  • Rakesh Ravi
  • Basiru Usman

Senior Lecturers

  • Bradley Ashbaugh
  • Neal Parker

Adjunct Lecturers

  • Haroon Abbu
  • Morgan Cheek
  • Steven DelGrosso
  • Grant Glass
  • Weston McManus

Plans

Business Analytics Honors Program

The Business Analytics Honors Program offers eligible  Poole College undergraduate students additional preparation for careers in the high-demand field of business analytics. The Business Analytics Honors Program combines challenging analytics coursework with a practicum course that engages students with local employers working on real world business analytics projects. Admission to this program is competitive and based on prior academic achievement.